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Cloud Managed Services
Outsourcing Cloud operations lets you focus on your business, while we manage your platforms and applications in the Cloud for you.
Key challenges of operation in the Cloud
Moving to the Cloud eases you of a lot of the hassles with operating on-premises or colocated data centers and servers. It opens you to completely new possibilities to run, process, and store your applications and data. However, the different functioning of the Cloud and the associated shared responsibility model also provide you with new challenges:
We operate your platforms and applications in the Cloud for you
We provide such services for different Public Clouds (AWS, Azure, GCP, etc.) and also in hybrid model.
When you outsource Cloud operations to ELCA Cloud Services, you profit from our complete set of services around reselling, managing, and supporting your platforms and applications in the Cloud.
Cloud reselling
• Within the Microsoft CSP and AWS SPP programs
• Invoicing, cost monitoring, and SLA claiming at the Cloud provider
Platform and application operation
• Public, private, hybrid, or multi-Cloud
• Customer platforms, workloads, and data
• Logging, monitoring, alerting, incident management, and support
• Deployment and maintenance
• Reporting and documentation
• Support levels 1, 2, and 3
• Interface to the Cloud provider and third parties
• SLA up to 24/7
• Flexibility to customer requirements
Software as a Service operation
• Cloud development platform
• Standardized managed services
• DevOps and application management
We offer our services for different Public Clouds (AWS, Microsoft Azure, Google Cloud Platform, etc.) and also in hybrid and multi-Cloud mode. While we recommend following our corresponding standard procedures and best practices, our approach is widely configurable to your specific needs.
Contact our expert
Sébastien Vignon
Sales & Presales Manager
Sébastien is a Swiss expert in Cloud and Managed Services. He supports businesses with a hybrid/multi-Cloud approach for IT outsourcing as part of their digital strategy.